The Regional Director of Dialysis is responsible for the oversight of all dialysis medical activities throughout PAM
Health designated market in a dialysis center. This includes responsibility for the effective operational and quality
management of the dialysis operations within designated market. This is an exempt position.

I. Job Responsibilities
 Monitoring clinical effectiveness based on knowledge of best practice
 Adheres to regulations set forth by regulatory agencies
 Works interdepartmentally to achieve optimal patient outcomes
 Effectiveness of hospital based operational efficiency is framed in Performance Improvement standards
utilizing tools to assess, measure, and change process, enhancing data driven and quality improvement
activities
 Develop a quality oversight program for dialysis oversight of in-house and contracted dialysis operations
 Leads and directs the work of other employees and has responsibility for personnel actions including hiring,
performance management, and termination. Supervision is often provided through a team of subordinate
managers
 Contributes to strategic planning, direction, and goal setting for the department or function in collaboration
with senior management
 Establishes departmental policies, practices, and procedures that have a significant impact on the
organization
 Other duties as assigned

II. Leadership
 Inclusiveness: Promotes cooperation, fairness and equity; shows respect for people and their differences;
works to understand perspectives of others; demonstrates empathy; brings out the best in others and in
his/her team

 Managing Staff: Coaches, evaluates, develops, and inspires staff; sets expectations; recognizes
achievements; effectively manages conflict; aligns department goals with organization goals; provides
feedback; delegates appropriately; evaluations completed on time
 Stewardship and Resource Management: Demonstrates accountability and sound judgment in managing
company resources; appropriate understanding of confidentiality and company values; adheres to and
supports company policies, procedures and safety guidelines
 Problem-Solving: Identifies problems and involves others in seeking solutions; conducts appropriate analysis
and searches for best solutions; effectively and efficiently implements appropriate responses to correct
problems; responds promptly and effectively to new challenges
 Decision-Making: Makes clear, consistent decisions; acts with integrity in all decisions; distinguishes relevant
from irrelevant information; makes timely, appropriate decisions.
 Strategic Planning and Organizing: Understands company vision and aligns priorities accordingly; measures
outcomes; uses feedback to redirect as required; evaluates alternatives; appropriately organizes complex
issues to desirable resolution
 Communication: Connects with peers, subordinate employees and all customers; actively listens; clearly and
effectively shares information; demonstrates effective oral and written communication skills; negotiates
effectively.
 Quality Improvement: Strives for efficient, effective, high-quality performance in self and in the department;
delivers timely and accurate results; resilient when responding to matters that are challenging; takes
initiative to make improvements
 Leadership: Motivates others; accepts responsibility; maintains high morale in department; develops trust
and credibility; expects honest and ethical behavior of self and staff
 Teamwork: Encourages cooperation and collaboration; builds effective teams; works in partnership with
others; is flexible; responsive to the needs of others
 Development: Maintains up-to-date skills through involvement with professional organizations and/or
continuing education

III. Customer Service
 Maintains the highest level of customer service via courtesy, compassion and positive communication
 Promotes the Mission and Vision of PAM Health within the work environment and the community
 Respects dignity and confidentiality by adherence to all applicable policies and procedures

IV. Health and Safety
 Works in a manner that promotes safety; wears clothing appropriate to the performance of the job
 Participates in OSHA required training
 Follows universal precautions as appropriate for position; complies with Employee Health requirements for
continued employment
 Reports unsafe practices to management
 Knows own role in case of an emergency

Education and Training:
Graduate from an accredited school of professional nursing and holds current licensure as a Registered Nurse. Current
BLS certification is required. Bachelor’s degree required.
Experience:
Five (3) years of dialysis experience, including one to two (1-2) years of management experience.

PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how we're able to positively impact our local communities.

PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.