This person will be responsible for the monitoring, maintenance and improvement of Nursing and Clinical Operations for the PAM Health system.  This position will require frequent travel (75% or more of the time).

•  Nursing and Clinical operations in assigned hospitals.
• Assessing clinical workflow processes and implementing clinical and quality improvement processes in clinical practice areas to improve outcomes.
• Reviewing data with assigned hospitals and identifying trends for focused improvement. Interpret results with clinical team and provide guidance to achieve goals.
• Creating and implementing policies and procedures for clinical and quality operations in PAM Health hospitals.
• Providing support and guidance to hospital and regional management regarding the clinical interface with administration.
• Participating as part of the local and corporate team in survey preparedness and maintaining licensure and accreditation of PAM Health hospitals.
• Assisting with the development and oversight of quality and clinical training at the hospitals.
• Assisting with hospital clinically-related equipment purchases and training.
• Representing PAM Health in a variety of professional and trade organizations.

 Leadership

• Inclusiveness: Promotes cooperation, fairness and equity; shows respect for people and their differences; works to understand perspectives of others; demonstrates empathy; brings out the best in others and in his/her team.
• Managing Staff: Coaches, evaluates, develops, and inspires staff; sets expectations; recognizes achievements; effectively manages conflict; aligns department goals with organization goals; provides feedback; delegates appropriately; evaluations completed on time.
• Stewardship and Resource Management: Demonstrates accountability and sound judgment in managing company resources; appropriate understanding of confidentiality and company values; adheres to and supports company policies, procedures and safety guidelines.
• Problem-Solving: Identifies problems and involves others in seeking solutions; conducts appropriate analysis and searches for best solutions; effectively and efficiently implements appropriate responses to correct problems; responds promptly and effectively to new challenges.
• Decision-Making: Makes clear, consistent decisions; acts with integrity in all decisions; distinguishes relevant from irrelevant information; makes timely, appropriate decisions.
• Strategic Planning and Organizing: Understands company vision and aligns priorities accordingly; measures outcomes; uses feedback to redirect as required; evaluates alternatives; appropriately organizes complex issues to desirable resolution.
• Communication: Connects with peers, subordinate employees and all customers; actively listens; clearly and effectively shares information; demonstrates effective oral and written communication skills; negotiates effectively.
• Quality Improvement: Strives for efficient, effective, high-quality performance in self and in the department; delivers timely and accurate results; resilient when responding to matters that are challenging; takes initiative to make improvements.
• Leadership: Motivates others; accepts responsibility; maintains high morale in department; develops trust and credibility; expects honest and ethical behavior of self and staff.
• Teamwork: Encourages cooperation and collaboration; builds effective teams; works in partnership with others; is flexible; responsive to the needs of others
• Development: Maintains up-to-date skills through involvement with professional organizations and/or continuing education.

 Customer Service

• Maintains the highest level of customer service via courtesy, compassion and positive communication.
• Promotes the Mission and Vision of PAM Health within the work environment and the community.
• Respects dignity and confidentiality by adherence to all applicable policies and procedures.

Health and Safety

• Works in a manner that promotes safety; wears clothing appropriate to the performance of the job.
• Participates in OSHA required training.
• Follows universal precautions as appropriate for position; complies with Employee Health requirements for continued employment.
• Reports unsafe practices to management.

Education and Training:

• Current licensure as a Registered Nurse by the Board of Nurse Examiners of the state of residence, with the ability to become licensed in all states in which PAM Health operates.
• Bachelor’s degree in Nursing, Health Administration or related field required.
• Masters, preferred.
• Specialty certification, licensure or experience preferred.

Minimum Work Experience:

• Minimum of five years of experience in nursing, clinical or quality leadership role required.
• Prior multi-facility healthcare administration experience preferred.

Required Knowledge, Skills, and Abilities: 

• Strong clinical, leadership, and management skills along with a high level of initiative and creative problem-solving.
• Ability to effectively lead a project.
• Ability to effectively express ideas and views when speaking or writing for groups, hospital managers, personnel, and patients/family members.
• Ability to write reports, memoranda, etc.
• Cognitive ability to gather and analyze data and prepare reports.
• Ability to evaluate statistical data and to make various computations in planning departmental operations and budgets.
• Organizational ability to direct and motivate professional and non-professional staff in performance of all activities.
• Capacity to relate to people in a manner to win confidence and establish support.
• Organizational skills to prioritize work and use time effectively with flexibility to adjust to changing priorities and the various details of the job.
• Competence in Word, Excel, Power Point, Outlook and other computer programs.
• A valid license and the ability to drive an automobile.
• The ability to travel using publicly available air and ground transportation.