At PAM Health, we care for chronically and critically ill patients who require extended hospital care. PAM Health has over 80 hospital locations and employs over 11,000 people across the country. Our teams work together to deliver the highest level of compassionate care ensuring the best possible outcome for our patients.

The Financial Counselor confers with patients and third-party payers to ensure the eligibility and authorization of services. Identifies alternative financial sources for services and facilitates processing of approval. Fields patient account inquiries. Functions as the financial case manager for inpatient assigned patients. Financial counselors provide patients with cost estimates prior to admission and advise them on paying for services.  The financial counselor acts as a liaison between the hospital and the patient and collects payments.  Performs other related duties as assigned or requested.  

Education and Training:  High school diploma preferred.  Crisis management certification per hospital policy and standards required. 

Experience: Three or more years of prior admissions and/or collections experience in a hospital setting required.  Psych experience preferred.  Experience in billing, accounting or related field.